HIPAA privacy information
Commitment to protecting the privacy of our members' personal health information is of the highest importance to us, as is compliance with the Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA requires us to take additional measures to protect personal information and to inform our members about those measures. The following documents have been developed for you.
HIPAA Notice of Privacy Practices
Authorization to Release Information forms for Journey Rx members.
Notice of website privacy practices
By accessing and using the Site, you agree that you have read and understand this Notice of Website Privacy Practices and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Notice of Website Privacy Practices.
- Changes to notice of website privacy practices
- What information do we collect?
We may collect certain identifying information from or about you in connection with your use of the Site. For example, we may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. This information helps us to improve our products and services, as well as the Site and the content, materials, opportunities, and services that we feature or describe on the Site, and to more effectively and efficiently respond to both current and future inquiries.
Certain aspects of the Site may allow you to voluntarily submit information to us. For example, the Site may allow you to request a new ID card online. The information that you choose to submit in such a case may include personal or individually identifiable information, such as that contained on your ID card (name, address, ID number, and other information). We may use and keep the information that you submit on file as necessary and appropriate for the purposes for which it was submitted. You should be mindful of the information that you choose to submit to us and make sure that this information is complete and accurate.
As with many other websites, the Web servers used to operate the Site may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily or personally identify you. They may reveal such things as the Internet protocol ("IP") address assigned to your computer, specific pages that you accessed on the Site or immediately prior to visiting the Site, and the length of time you spend in a visit to the Site. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregate, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery with regard to the Site and the content, materials, opportunities, and services that we describe or make available on the Site.
We may also use "cookies" (that is, small text files stored on your computer) to help track and customize your access and use of the Site. Cookies store and retain information that helps us recognize you when you return to the Site following a previous visit. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Site and the materials, products, and services that we make available on the Site.
- How do we use the information that we collect?
Individually identifiable health information we collect is subject to the HIPAA Privacy Rule (45 C.F.R. Part 164 Subpart E) and it is our policy to use and disclose the information only as permitted or required by Federal and State law.
- With whom do we share information that we collect?
It is possible that the structure of our business might change or that it might merge or otherwise combine with, or that it or portions of our business might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.
- What choices do you have?
When corresponding with us or our representatives, or when making a request for information, submitting information, or otherwise interacting with us or others through the Site, you choose what information to supply, what questions to pose and comments to make, whether you wish to receive further information, and by what method of communication that information should be delivered to you. Please take care to share only such information as is needed or that you believe is appropriate.
- How do we protect information collected about you?
- Linked sites
- Whom can you contact for more information?
If you have any questions or suggestions about us, the Site, or our products, services, or privacy practices, please contact us.