Contact Journey Rx

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Prospective members contact a Medicare Solutions specialist

If you have a question or would like to request a Journey Rx enrollment kit, you may contact us by phone or postal mail.

Phone

1-888-575-7530
TTY hearing impaired users call 711
8 a.m. to 8 p.m., daily, local time

Mailing address

Journey Rx
4301 Cambridge Road
Fort Worth, TX 76155

Disenrollment

You may disenroll from Journey Rx only at certain times of the year, or under certain special circumstances, by sending a written request or by calling. The contact information is listed below. Also see rights and responsibilities upon disenrollment.

Phone

1-800-MEDICARE (1-800-633-4227)
TTY users call 1-877-486-2048
available 24 hours a day, seven days a week

Mailing address

Journey Rx
P.O. Box 3566
Scranton, PA 18505

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Table Description

Members contact Customer Service

Phone

1-877-690-8196
TTY hearing impaired users call 711
8 a.m. to 8 p.m., daily, local time

Fax

1-855-382-6672

Mailing address

Journey Rx
P.O. Box 3566
Scranton, PA 18505

For Medicare transition policy & medication therapy management program use the contact information above.

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