Prospective members contact a Medicare Solutions specialist
If you have a question or would like to request a Journey Rx enrollment kit, you may contact us by phone or postal mail.
TTY hearing impaired users call 711
8 a.m. to 8 p.m., daily, local time
4301 Cambridge Road
Fort Worth, TX 76155
You may disenroll from Journey Rx only at certain times of the year, or under certain special circumstances, by sending a written request or by calling. The contact information is listed below. Also see rights and responsibilities upon disenrollment.
Order a member ID card,
pharmacy directory or
Evidence of Coverage
MII Life Insurance, Inc. is the underwriter for Journey Rx, a prescription drug plan with a Medicare contract. Enrollment in Journey Rx depends on contract renewal. Journey Rx is a trademark of MII Life Insurance, Inc.
Medicare beneficiaries may also enroll in Journey Rx through the CMS Medicare Online Enrollment Center located at Medicare.gov. Drug pricing information on this website is intended as an educational tool and is not a promise as to the price we will offer in the future. This information is not a complete description of benefits. Call 1-877-690-8196 (TTY: 711) for more information.
Journey Rx Value plan’s pharmacy network includes limited lower-cost, preferred pharmacies in rural areas of IA, MI, MN, MT, ND, NE, SD and WY. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call Journey Rx at 1-877-690-8196 (TTY: 711) or consult the online pharmacy directory at JourneyRxMedicare.com.
Every year, Medicare evaluates plans based on a 5-star rating system.
ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-877-690-8196 (TTY: 711).
ATENCIÓN: si habla español, tiene disponibles servicios de asistencia lingüística sin cargo. Llame al 1-877-690-8196 (TTY: 711).